Terms and conditions

TERMS AND CONDITIONS OF USE

1. INTRODUCTION

   These Terms and Conditions ("Terms") govern your use of our services, including but not limited to betting, gaming, and online wagering ("Services"). By using the Services, you agree to be bound by these Terms.

2. LICENSE AND ACCEPTANCE

   The Services are provided by MozzartBet (the "Operator") on an "as is" basis. You acknowledge that you have read, understood, and agree to comply with these Terms.

3. AGE RESTRICTIONS

   You must be at least 18 years old to use the Services. The Operator reserves the right to request proof of age and may refuse access to anyone who fails to provide such proof.

4. ACCOUNT OPENING AND SECURITY

   To open an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account details and ensuring that your login credentials are not shared with any third party. The Operator reserves the right to suspend or terminate your account if we reasonably believe that it has been accessed by unauthorized persons.

5. GAMING AND BETTING

   The Services offer a range of games, including but not limited to slots, table games, live dealer games, and virtual sports betting. You acknowledge that gaming and betting involve risk and may result in financial losses.

6. PAYMENT TERMS

   You must make deposits using the accepted payment methods specified on our website or mobile app. Withdrawal requests will be processed within a reasonable time frame, subject to verification of your account details and compliance with these Terms.

7. BONUS AND PROMOTIONAL TERMS

   Bonuses and promotions are subject to specific terms and conditions, which may include wagering requirements, game restrictions, and withdrawal limits. The Operator reserves the right to change or withdraw any bonus or promotion at any time.

8. RESIDENTIAL REQUIREMENTS

   You must be a resident of Kenya to use our Services. The Operator reserves the right to restrict access to anyone who fails to provide proof of residence in Kenya.

9. RESPONSIBLE GAMING

   The Operator is committed to responsible gaming practices and may, at its discretion, implement measures to prevent or limit your access to the Services if we reasonably believe that you are experiencing difficulties with your gaming activities.

10. SECURITY AND FAIR PLAY

    We employ industry-standard security measures to protect your personal data and transactions. Our games are designed using random number generators (RNGs) and are audited by third-party testing agencies to ensure fairness.

11. CUSTOMER SUPPORT

    Customer support is available 24/7 through our website, mobile app, or phone lines. We aim to respond to all inquiries in a timely manner, but we reserve the right to limit or suspend support services at any time.

12. GOVERNING LAW AND JURISDICTION

    These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising out of these Terms will be resolved through binding arbitration in accordance with the Kenya Arbitration Act, 2009.

13. CHANGES TO TERMS

    The Operator reserves the right to change or update these Terms at any time without prior notice. Your continued use of the Services following such changes shall constitute your acceptance of the revised Terms.

14. TERMINATION

    We reserve the right to terminate your account and/or withdraw access to the Services if we reasonably believe that you have breached these Terms.

15. INDEMNIFICATION

    You agree to indemnify, defend, and hold harmless the Operator, its directors, officers, employees, and agents from any claims, damages, or losses arising out of your use of the Services.

16. ENTIRE AGREEMENT

    These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous agreements, understandings, or communications, whether written or oral.

17. SEVERABILITY

    If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not affect the other provisions hereof, which shall remain in full force and effect.

18. WAIVER

    The Operator's failure to enforce or exercise any right or provision in these Terms shall not constitute a waiver of such right or provision.

19. AMENDMENTS

    We reserve the right to amend or modify any aspect of the Services at any time without prior notice, including but not limited to changing or adding new games, payment methods, and bonus terms.

20. ACKNOWLEDGMENT

    By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.